Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Kim Austin
Office Hours
After Hours by Appointment
Address
Abilene, TX 79605-4737
Behind Schlotzsky's on 14th St
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
-
Phone
(325) 692-0408 (325) 480-3200 -
Fax
(325) 692-0448
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Office Info
-
Phone
(325) 692-0408 (325) 480-3200 -
Fax
(325) 692-0448
Languages
Simple Insights®
What to know about ABS on motorcycles
What to know about ABS on motorcycles
Anti-lock braking systems (ABS) aren't just for cars. Find out how this braking technology can save you from losing control of your bike.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
What is uninsured and underinsured motorist coverage?
What is uninsured and underinsured motorist coverage?
Learn why Uninsured (UM) and Underinsured (UIM) Motorist coverage is important car insurance protection if you're in a crash with someone who can't pay.
Social Media
Viewing team member 1 of 6
Rene Stane
Customer Relations Representative
License #830288
Rene’ has 35 years of experience with State Farm. As a Customer Relations Representative, she takes pleasure in assisting the residents of Abilene and the surrounding Big Country with their insurance needs. Rene’ is licensed in Property and Casualty Insurance as well as Life and Health Insurance. With her extensive knowledge and experience, finding the perfect policies and coverage is what she does. She will help you find the coverage that is tailored to your specific needs.
During her free time, she and her husband relish their time camping, kayaking, and she never misses the chance to indulge in a captivating book.
Viewing team member 2 of 6
Megan Holmes
Account Manager
License #3028629
For Megan, insurance is ultimately about people.
She works with customers across multiple lines of insurance and financial services, with a particular focus on income protection. What she enjoys most, however, is getting to know people, building relationships, and helping individuals and families better understand ways to protect themselves and the people they care about.
Megan takes great pride in providing excellent service and has a simple philosophy she brings to her work: try to leave people better off than when you found them.
Megan is knowledgeable and able to help you with Auto, Home, Business and Farm Ranch policies.
Whether she's supporting a longtime customer or meeting someone for the first time, Megan wants people to feel listened to, valued, and comfortable asking questions.
Viewing team member 3 of 6
Karen Merrick
License #3256225
For Karen, West Texas isn't simply where she works—it's home.
She has proudly called Abilene home for the past three years after spending more than 20 years in the Snyder and Colorado City communities. She loves that Abilene offers the conveniences of a larger city while maintaining the strong sense of community that makes West Texas special.
Outside the office, Karen enjoys spending time with family and friends, being outdoors, and sharing a great meal with the people she loves. Her children and grandchildren are among her greatest blessings, and family is at the heart of so much of what matters to her.
Karen is licensed in Auto, Home, Life, and Health insurance, but what she especially enjoys is helping people understand their insurance and feel confident about the decisions they make. She believes exceptional customer service means listening, educating, answering questions, and trying to leave every person a little better off than when she first met them.
Karen is proud to be part of the Kim Austin State Farm family because its focus on service and education reflects the way she believes people should be treated.
Most importantly, she wants customers to know they don't have to understand insurance before they talk with her. That's what questions are for.
Viewing team member 4 of 6
Norma Price
License #2976333
After nearly four years in the insurance industry, Norma has found that one of the most rewarding parts of her work is helping people better understand the insurance they rely on every day.
She especially enjoys assisting customers with Auto, Home, and Renters insurance and helping make the questions that come with insurance easier to understand.
For Norma, helping someone isn't simply about providing an answer. It's about making sure the person feels comfortable asking the question in the first place.
She genuinely enjoys what she does and looks forward to being a friendly, approachable resource whenever our customers need help.
Viewing team member 5 of 6
Hilda Ngo Kimbi Yu-Uh
License #2834089
With a bachelor’s degree in Banking and Finance, Hilda brings a strong financial background to the conversations she has with customers. She has been licensed in Texas for four years in Property & Casualty and Life insurance and enjoys using that knowledge to help people better understand their insurance options.
Hilda is bilingual in English and French, giving her the ability to assist customers in the language in which they feel most comfortable.
Whether you have questions about Auto, Home, Renters, or Life insurance, Hilda believes understanding your options is an important part of making confident decisions. She looks forward to answering your questions and being a helpful resource whenever you need one.
Viewing team member 6 of 6
Daisy Esparza
If you have a question and aren't quite sure where to start, Daisy is one of the people on our team who can help.
As a member of our customer service team, Daisy assists customers with billing questions, the Drive Safe & Save program, and many of the day-to-day details that come with managing insurance. She also plays an important role behind the scenes, helping keep our office running smoothly and efficiently.
Daisy truly enjoys her work and believes good customer service starts with listening, finding answers, and making things easier for the customer.
Whether you need help solving a problem or simply have a question, Daisy wants you to feel comfortable asking.