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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Langlitz

December 3, 2024

5  out of  5
rating by Kevin Langlitz
"Outstanding job very helpful out of this world service"
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Jacob Powell

November 21, 2024

5  out of  5
rating by Jacob Powell
"Courteous, kind, and knowledgeable. It doesn't get any better than this."
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Terry Barnett

November 19, 2024

5  out of  5
rating by Terry Barnett
"Outstanding"
We responded:
"Terry – So glad we could meet all of your insurance needs. Thank you for the great review."
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vXNephilimXv

November 13, 2024

5  out of  5
rating by vXNephilimXv
"State Farm is always so incredibly friendly and understanding! Always appreciative of them helping me with any questions and or problems I might be having."
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Connie McCoy

November 13, 2024

5  out of  5
rating by Connie McCoy
"It’s been great !"
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Ramona Faison

November 12, 2024

5  out of  5
rating by Ramona Faison
"Great, in these days and time if you can save a dollar that's really good, but y'all helped me save close to 400 thank a lot you will never know how much that helps."
We responded:
"Thank you for sharing your experience, Ramona! We’re thrilled to hear that we could help you save you so much money! We understand how important savings can be, and we’re glad we could make a difference for you. If you need any further assistance, please don’t hesitate to reach out. We're here for you!"
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Casandra Beaver

November 7, 2024

5  out of  5
rating by Casandra Beaver
"Omg she really helped me I'm a working women however she jumped into action thank you"
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Gabriela Hernandez

November 7, 2024

5  out of  5
rating by Gabriela Hernandez
"Marina helped me through the whole process. She was very friendly and professional. She understood my needs and was able to get my policy transferred from another state with no issues. She was able to do everything on her own without me having to take any steps. All the staff in the office is friendly. Marina also gave my son a welcoming cup from State Farm with candies. My son was super happy and appreciated the friendly service we received."
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Rose Hatley

November 5, 2024

5  out of  5
rating by Rose Hatley
"Marina is the best! She was so helpful and friendly! She got me the best rate around on my auto insurance! Thank you so much Marina!"
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Tye Candie

November 4, 2024

5  out of  5
rating by Tye Candie
"Marina is absolutely amazing! (Probably spelled her name wrong and I apologize) But since I've started with state farm, she's been nothing but helpful and finding ways to help things work for me and what I've got going on. She's been very thorough with giving information. The absolute best and sweetest!"
We responded:
"Tye, we are so glad you have chosen to be part of our State Farm family. We are also happy to have helped you save money each month. Marina is excellent and finding all the discounts and showing the best value. "
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Sean Schaefer

November 4, 2024

5  out of  5
rating by Sean Schaefer
"Marina was great and helped me out a lot to make the coverage I needed affordable."
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Kim Bradshaw

October 31, 2024

5  out of  5
rating by Kim Bradshaw
"Marina was a life saver!!!! So easy to work with ! Would highly recommend"
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Linda Smart

October 31, 2024

5  out of  5
rating by Linda Smart
"We sure appreciate Marina Moreno with our Insurance questions n quotes .She helped us even though we  went with another Company .I strongly appreciate the fact that She did not just leave us at limbo on our own to figure this out.She give us a few leads on who else we could get quotes from also 😀 Great hospitality with us as  customers. I would strongly recommend her to anyone searching for Insurance. What a sweet kind lady she is.Thankyou Marina"
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Seth San Miguel

October 31, 2024

5  out of  5
rating by Seth San Miguel
"Marina & Sabrina were the dynamic duo assisting me get the best rates and coverage available. Highly recommend 👌"
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skeety

October 31, 2024

5  out of  5
rating by skeety
"Great customer service and support very helpful and friendly service"
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Anthony Stallings

October 31, 2024

5  out of  5
rating by Anthony Stallings
"They Great!! Especially Maria she always helps me out and answers Aal my questions I refer people to her all the time!!"
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Isabel Hernandez

October 30, 2024

5  out of  5
rating by Isabel Hernandez
"Sobrina was very polite. Blessings, very helpful"
We responded:
"So nice to hear, Isabel. Thank you for being part of our State Farm family and choosing us to insure your vehicle."
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Marcus “Chief” Moncibais

October 29, 2024

5  out of  5
rating by Marcus “Chief” Moncibais
"Great agent and great staff. They always take care of my needs and keep me up to date with any upcoming actions that need to be made. Couldn't be happier!!!"
We responded:
"Thank you for your amazing feedback, Chief. We're always pleased to hear that our team consistently takes care of your needs and keeps you informed. We appreciate your loyalty and trust in us. As you know, If you ever need anything else or have questions, please don’t hesitate to reach out!"
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Anthony Casey

October 28, 2024

5  out of  5
rating by Anthony Casey
"It was very easy dealing with state farm. Very satisfied"
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Brianna Cook

October 25, 2024

5  out of  5
rating by Brianna Cook
"Justin was super helpful in setting up my policy! Highly recommend!"
We responded:
"Thank you for your positive feedback, Brianna! We're thrilled to hear that Justin was able to assist you effectively with your policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Ronald McCallister

October 14, 2024

5  out of  5
rating by Ronald McCallister
"Kim and her staff were very professional and prompt just made it a breeze thanks justin"
We responded:
"Thank you, Ronald, for your kind words! It's great to know that Justin also made a positive impact. We appreciate your recommendation and look forward to assisting you again in the future!"
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Robin F

October 8, 2024

5  out of  5
rating by Robin F
"Marina with Kim Austin State Farm Insurance has been great to work with. Always professional, kind and very informative. She helped us get set up with great savings and affordable insurance. Thanks Marina!"
We responded:
"Thank you for your wonderful review, Robin! We’re so glad to hear that Marina provided you with great service. We appreciate your kind words and look forward to continuing to assist you in the future!"
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Deannee Bayless

October 7, 2024

5  out of  5
rating by Deannee Bayless
"Very helpful and thoughtful was a pleasant experience"
We responded:
"We’re delighted to hear that you had a pleasant experience and found our team helpful and thoughtful, Deannee. When you need anything else, please don’t hesitate to reach out!"
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Andrew Palen

September 27, 2024

5  out of  5
rating by Andrew Palen
"Great experience and massive savings!"
We responded:
"Thank you, Andrew, for your great review! We're thrilled to hear that you had a positive experience and found significant savings. If you ever have any questions or need assistance in the future, feel free to reach out!"
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Patricia Hacker

September 26, 2024

5  out of  5
rating by Patricia Hacker
"We were very pleased and satisfied with the service we got from Kim Austin State Farm."
We responded:
"Patricia, we’re so glad to hear that you were satisfied with the service from Kim Austin State Farm. It’s also wonderful to know we met your expectations. If you ever need assistance in the future, we’re here to help!"